Terms of service
TERMS OF SERVICE
Last Updated: 01/01/2026
1. Agreement to Terms
This website is operated by Bitters & Bottles ("we," "us," or "our"). By accessing or using our website and purchasing products, you ("you" or "customer") agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use our services.
We reserve the right to update these Terms of Service at any time. Your continued use of the website following any changes constitutes acceptance of those changes. It is your responsibility to review these terms periodically.
2. Eligibility and Account Requirements
Age Requirement. You must be at least 21 years of age to use our services or purchase alcoholic beverages. By placing an order, you represent and warrant that you are at least 21 years old.
Accurate Information. You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update your information, including email address and payment details, so we can complete transactions and contact you as needed.
Prohibited Use. You may not use our services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. You must not transmit viruses, worms, or any code of a destructive nature.
3. Products and Services
Product Availability. Products may have limited quantities and are subject to availability. We reserve the right to limit sales to any person, geographic region, or jurisdiction on a case-by-case basis.
Product Information. We make every effort to display products accurately, but we cannot guarantee that product labels, descriptions, or specific vintages are completely accurate. All product descriptions and pricing are subject to change at any time without notice.
Order Acceptance. We reserve the right to refuse or cancel any order for any reason, including orders that appear to be placed by dealers, resellers, or distributors, or orders we believe may be fraudulent or suspicious.
No Warranties. We do not warrant that products will meet your expectations or that any errors in our service will be corrected.
4. Pricing and Payment
Pricing. All prices are subject to change without notice. We reserve the right to modify or discontinue products or services at any time without liability.
Billing Errors. We reserve the right to correct any pricing errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, even after you have submitted your order.
5. Alcohol Sales and Shipping Compliance
Your Legal Responsibilities
State and Local Compliance. You are solely responsible for ensuring compliance with all federal, state, and local laws regarding the receipt and possession of alcoholic beverages. This includes obtaining any required permits, paying required fees or taxes, and ensuring you are legally entitled to receive alcoholic beverages in the quantities ordered.
Age Verification. You represent that you are at least 21 years of age and that any person accepting delivery on your behalf is also at least 21. An adult signature (21+) is required upon delivery with valid government-issued photo identification.
Shipping Authorization
Carrier Appointment. By completing a purchase, you authorize us to select a licensed carrier and arrange for delivery of alcoholic beverages on your behalf. We only ship to addresses in states where carriers are legally permitted to deliver alcoholic beverages.
Regulatory Complexity. The regulatory landscape for shipping alcoholic beverages is extremely complex and continuously evolving. The states available at checkout do not guarantee that we can legally ship to your specific location. Shipping eligibility depends on current laws, carrier availability, our licensing, shipping costs, and compliance requirements.
Order Review. All orders are subject to compliance review. Your order is not final until reviewed and approved. We will contact you if there are issues with your order, including inability to ship to your location. We reserve the right to cancel any order that cannot be fulfilled in compliance with applicable laws.
Limitations of Our Responsibility
No Legal Advice. We make no representations or warranties concerning legal requirements for shipping alcoholic beverages to your location. The shipping destination information on our site is for informational purposes only and does not constitute legal advice.
Your Representations
By placing an order, you represent and warrant that:
- You are acting in accordance with all applicable laws regarding purchase, transportation, receipt, and possession of alcoholic beverages
- You have conducted due diligence regarding the legality of receiving shipments in your jurisdiction
- You are legally entitled to receive alcoholic beverages in the quantities ordered
- All information provided is true, accurate, and complete
6. Title Transfer and Risk of Loss
When Title Transfers. You become the legal owner of alcoholic beverages when:
- Your order is approved for compliance, AND
- Payment is authorized and processed, AND
- The goods are picked up by the carrier in California
California Title Transfer. Title to all alcoholic beverages passes to you in California when the carrier takes possession of the goods. Once title passes, you assume all risk of loss or damage.
Importation. By accepting these terms, you acknowledge that you become the owner in California, you are importing the alcoholic beverages into your state for personal use, and you are responsible for compliance with all laws governing such importation.
7. Taxes
California Sales Tax. All purchases are subject to California state sales tax, which will be added to your order total at checkout.
Your State and Local Taxes. You are solely responsible for any taxes, duties, fees, or assessments imposed by your state or local jurisdiction, including use taxes, excise taxes, and reporting obligations. We do not provide tax advice. Consult a tax professional regarding your obligations.
8. Shipping and Delivery
Please refer to our separate Shipping Policy for detailed information regarding shipping methods, delivery timeframes, address accuracy requirements, cancellations, returns, and associated fees.
9. Intellectual Property
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our service, website content, or access to the service without our express written permission.
10. User Submissions
If you submit comments, feedback, suggestions, or other content to us, you grant us the right to edit, copy, publish, distribute, and use such content in any medium without restriction, compensation, or obligation to you. You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or malicious content.
11. Privacy
Your personal information is governed by our Privacy Policy.
12. Prohibited Uses
You are prohibited from using our site or services to:
- Engage in any unlawful activity
- Violate any regulations, rules, or laws
- Infringe on intellectual property rights
- Harass, harm, defame, or discriminate against others
- Submit false or misleading information
- Upload malicious code or viruses
- Collect personal information of others
- Spam, phish, or scrape data
- Interfere with security features of our service
We reserve the right to terminate your use of our services for violating prohibited uses.
13. Disclaimer of Warranties
THE SERVICE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not guarantee that our service will be uninterrupted, timely, secure, or error-free. We do not warrant that results obtained from use of our service will be accurate or reliable. We may remove or cancel the service at any time without notice.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BITTERS & BOTTLES AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF OUR SERVICE OR PRODUCTS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.
In jurisdictions that do not allow exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Bitters & Bottles and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, suppliers, and employees from any claim, demand, loss, damage, liability, cost, or expense (including reasonable attorneys' fees) arising from:
- Your breach of these Terms of Service
- Your violation of any law or third-party rights
- Your receipt, possession, or use of alcoholic beverages purchased through our site
- Any shipment of alcoholic beverages to your state or locality
- Your violation of any laws pertaining to the sale, shipment, receipt, or possession of alcoholic beverages
This indemnification survives termination of your use of our services.
16. Refusal of Service and Delivery
We reserve the right to refuse or cancel any order or refuse delivery if we believe:
- The recipient is under 21 years of age
- Delivery would violate applicable laws
- The shipping address is in a prohibited jurisdiction
- The order appears fraudulent or suspicious
17. Termination
We may terminate or suspend your access to our services at any time, without notice, if you fail to comply with these Terms of Service. You may terminate by ceasing use of our services. All obligations and liabilities incurred prior to termination survive.
18. General Provisions
Severability. If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full effect.
Entire Agreement. These Terms of Service, along with our Privacy Policy and Shipping Policy, constitute the entire agreement between you and Bitters & Bottles regarding use of our services.
Waiver. Our failure to exercise any right or provision of these Terms shall not constitute a waiver of such right or provision.
Governing Law. These Terms shall be governed by the laws of the State of California, without regard to conflict of law provisions.
19. Contact Information
For questions about these Terms of Service, please contact us at:
Bitters & Bottles
Email: hello@bittersandbottles.com
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.